Contact Us

Messages from readers are genuinely useful to us. Whether you have spotted something that looks out of date, want to query how a payment method or verification step is described, or simply have a question about how the site works, our team is happy to hear from you.

What we can help with

• Corrections: if a detail on a page no longer matches what a casino publishes, such as a changed withdrawal method, a revised bonus term or a new deposit limit option, let us know which page and what you noticed.
• Feedback: tell us if an explanation of sign-up, limits or wagering rules was unclear, or if there is a topic you would like covered in more depth.
• General site questions: how our pages are put together, where information comes from, or how to find a particular guide.

Pointing us to the exact page and including a screenshot or link to the casino's own terms helps us check things more quickly.

What we cannot help with

We are an independent information site, not a casino operator. We have no access to anyone's player account and cannot step in on deposits, withdrawals, bonus disputes, verification checks or account closures. For any of those, please contact the casino's own customer support directly, as only the operator can look into your account. If a complaint is not resolved, the casino's terms should explain its formal complaints route and the licensing body that oversees it.

How to reach us

Email us at [email protected]. We read every message and aim to reply within a few working days. Questions that need us to recheck a casino's published information can occasionally take a little longer, and we will let you know if that is the case.

Anything you send is handled in line with our privacy policy, and we only use your details to respond to your enquiry.

This site is intended for adults aged 18 and over. If gambling is causing you concern, free, confidential support is available from GamCare and BeGambleAware.